OUR SERVICE INCLUDES:
-Pick up from your hotel and transfer -Refreshment (Tea/coffea/snacks) before the take off -Insurance and commemorative flight certificate -Transfer back to your hotel.
PICK UP TIME & TRANSFER
You will be picked up from your hotel early in the morning, generaly about 45 mins before the sunrise and drive to the spot for check-in. The reason we fly in the morning is beause the wind is not very fast, there are no thermals yet and it is not too hot. You will also be served snacks before the take off. Our-take of site may change everytime according to wind speed and direction in an efort to show you the most pectacular valleys and hills of Cappadocia.
Our minivans will be following whichever direction the balloon naturally orienatates itself depending on the wind direction during the flight and will drive you back to your hotels after the landing party celebration without loosing any extra time.
When you arrive at the spot you are allowed to see the expansion of the balloon and take pictures. After listening to the necessary security instructions and the balloon is ready to take off, finaly you start to rise up in the sky under the control of your certificated pilot. The height of our journey will be up to 500 meters from the ground,however when the wind is calm we can rise uptill 1000 meters. Our distance traveled is often between 5 to 18 km depending on the wind-speed on the actual flying day.
Most of the time we take-off just araound the sunrise and fly during the Golden Hour for photography. Needless to mention that this should not be taken for granted in advance by the participants as they sometimes might have to take-off later due to weather conditions that coincide with the exact time of sunrise.
WHO CANT FLY! Chidren under 6 years old and pregnant guests can not fly as they are not officialy allowed.
WHAT TO WEAR!
Wear long trousers and tops with long sleeves, preferably made from natural fibres and suitable footwear for an outdoor activity. Having layers is a good idea as it is cold at the beginning and might get warmer at a later stage.
THE CANCELLATION CONDITIONS When the ground wind is faster than 10 knots, during heavy rain or fog, the flight will be canceled in accordance with the strict regulations of civil aviation authoirities. In the case of tour cancellations due to the inappropriate weather conditions, True Blue Travel Agency will return 100% of the fee.
Cancellation Policy Details:
• When the ground wind is faster than 10 knots, during heavy rain or fog, the flight will be canceled in accordance with the strict regulations of civil aviation authoirities. In the case of tour cancellations due to the inappropriate weather conditions, True Blue Travel Agency will return 100% of the fee, or provide with the opportunity to take the next day’s flight depending on the availability.
• Cancellations for personal reasons 72 hours before the flight day, 100% of the total fee is applied as penalty. The notice of cancellations by participants should be given in writing, and all such cancellations will be effective on the date the written notification is received.
• Changes: Last minutes changes cause a lot of problems and extra expenses for us. However, we always do our best to assist to our esteemed clients to comply with their last minute requests. In the case of tour date changes before 24 hours, 30 EUROS per person is charged as penalty.
• If the cancellations/changes are made due to the obligatory reasons like force-majeure situations beyond the control of the participants our company can be flexible on this issue or may waive any of the cancellation charges depending on the situation.