Cookie Policy
1. What Are Cookies?
Cookies are small text files placed on your device — computer, tablet, or smartphone — when you visit a website.
They allow the site to recognise your device on subsequent visits, remember your preferences, and collect information about how you use the site.
Cookies are not executable programs.
They cannot carry viruses or install malware.
However, some cookies do contain personal data (such as a unique user ID) and are therefore subject to data protection law.
Similar technologies — such as web beacons, pixels, and local storage — work in comparable ways and are covered by this policy where they serve the same purposes.
2. Who Places Cookies on truebluetour.com?
Cookies on our website are placed by two types of parties: First-party cookies — set directly by True Blue Tour (truebluetour.com) to make the site function and remember your preferences.
Third-party cookies — set by external services we use, such as Google Analytics, Meta (Facebook), and Tawk.to.
These providers may also set cookies on other websites you visit, allowing them to track your browsing across the web.
3. Categories of Cookies We Use
- Strictly Necessary – Essential for the website to function. No consent required.
- Functional – Enable enhanced features and personalisation. Require consent.
- Analytics – Help us understand website usage. Require consent.
- Marketing – Used for advertising and remarketing. Require consent.
4. Full Cookie Inventory
Strictly Necessary Cookies
Required for core website functionality including booking cart, login and security.
Functional Cookies
Support live chat and personalised features.
Analytics Cookies
Measure traffic and visitor behaviour.
Marketing Cookies
Used for advertising and remarketing.
5. Legal Basis for Cookie Use
| Category | KVKK | GDPR / ePrivacy |
|---|---|---|
| Strictly Necessary | Art. 5(2)(c), Art. 5(2)(f) | Legitimate interest |
| Functional | Explicit consent | Consent |
| Analytics | Explicit consent | Consent |
| Marketing | Explicit consent | Consent |
6. How to Manage and Withdraw Your Consent
6.1 Our cookie banner When you first visit truebluetour.com, a cookie banner gives you the option to accept all cookies, accept only strictly necessary cookies, or customise your preferences by category.
You can change your choices at any time by clicking the "Cookie Settings" link in the footer of our website. 6.2 Browser settings You can also control cookies directly through your browser.
Most browsers allow you to block or delete cookies, or to alert you before a cookie is placed.
Note that blocking all cookies may prevent you from completing a booking or logging in to your account.
Google Chrome: support.google.com/chrome/answer/95647 Mozilla Firefox: support.mozilla.org Apple Safari: support.apple.com/guide/safari Microsoft Edge: support.microsoft.com Opera: help.opera.com 6.3 Third-party opt-outs You can opt out directly from specific third-party tracking services: Google Analytics: tools.google.com/dlpage/gaoptout Google Ads personalisation: adssettings.google.com Meta (Facebook) ad preferences: facebook.com/adpreferences Hotjar opt-out: hotjar.com/legal/compliance/opt-out Network Advertising Initiative (NAI) opt-out: optout.networkadvertising.org Your Online Choices (EU): youronlinechoices.eu
7. Cookies and Cross-Border Data Transfers
Some of the third-party services listed above process data in countries outside Türkiye and the European Economic Area, including the United States.
For example, Google and Meta are US-based companies.
Where such transfers occur, the relevant service providers rely on mechanisms such as Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent safeguards under KVKK, to ensure your data is protected to the same standard as within Türkiye and the EEA.
For details of the safeguards applied by our third-party cookie providers: Google: business.safety.google/adsprocessorterms Meta: facebook.com/legal/EU_data_transfer_addendum Hotjar: hotjar.com/legal/policies/privacy Tawk.to: tawk.to/privacy-policy
8. Retention of Cookie Data
Each cookie expires at the time shown in the inventory tables above.
After expiry, the cookie is deleted from your device automatically by your browser.
Where cookies feed data into analytics or advertising platforms (e.g., Google Analytics), the aggregated data those platforms retain is governed by their own privacy and retention policies, linked above.
We review our cookie inventory at least once a year and update this policy whenever we add, remove, or change the purpose of a cookie.
9. Do Not Track
Some browsers transmit a "Do Not Track" (DNT) signal to websites.
There is currently no universally agreed standard for how websites should respond to DNT signals.
We do not alter our data collection practices in response to a DNT signal, but you can use the opt-out mechanisms in Section 6 to control tracking at any time.
10. Changes to This Policy
We may update this Cookie Policy to reflect changes in the cookies we use, in applicable law, or in our business practices.
When we do, we will revise the "Last updated" date at the top of this page.
For significant changes, we will reset cookie consent and ask for your preference again when you next visit the site.
11. Contact Us
For any questions about this Cookie Policy or to exercise your data subject rights, please contact us: True Blue Tour Alemdar Mahallesi, Alayköşkü Caddesi No. 3/A, Fatih, İstanbul, Türkiye E-mail: [email protected] Phone: +90 501 157 82 36 For the full picture of how we handle personal data, please read our Privacy Policy.
To lodge a complaint with the Turkish Data Protection Authority: kvkk.gov.tr True Blue Tour — Onur Turizm Gıda İnşaat İthalat İhracat Ticaret Limited Şirketi | Hocapaşa Vergi Dairesi No. 6430222341 | TÜRSAB Licence No. 3686 Cookie Policy version 2.0 — effective 1 January 2026